STEVE’S BLOG
Short, practical insights for leaders who want to understand culture beneath the surface.
An engagement survey can tell leaders how employees respond to the questions asked. It may not, on its own, explain the unwritten expectations influencing what people do. When […]
Read insight ↗People can stay silent about a safety concern because they expect that speaking up will bring consequences they want to avoid. Understanding those expectations requires looking beyond the […]
Read insight ↗Values influence behaviour when people’s everyday experience makes those values believable. If what gets rewarded, tolerated or ignored points elsewhere, employees can learn unwritten expectations that contradict the […]
Read insight ↗I recently spoke with a senior leader who said some of the organisation’s managers lacked the confidence to present to their people. At first glance, that sounds like […]
Read insight ↗What happens when leaders wait too long to address unacceptable behaviour? This article explores how one simple 24-hour rule can strengthen accountability—and prevent damaging Unwritten Ground Rules from taking hold.
Read insight ↗The next leadership frontier isn't AI. It's the rules nobody writes down. Every organisation we work with is racing to get their AI policy right. Governance frameworks. Ethics guidelines. Approved-tool lists. Training modules on responsible use. All necessary. None of it is the whole story.
Read insight ↗A while back, I had the privilege of speaking at a conference focused on health and wellbeing in the workplace. As I listened to the presentations, there was […]
Read insight ↗The real culture of your workplace isn’t what appears in the values statement—it’s what people experience every day.
Read insight ↗Why leaders must understand the human drivers behind UGRs if they want to create change that lasts.
Read insight ↗Quiet voices still form powerful views. What does silence reveal about the unwritten rules in your workplace?
Read insight ↗