Just when you thought every leadership concept had been identified in the management world! The management of UGRs and organisational culture is THE leadership imperative of this era.

Shane Fracchia
CEO Holy Spirit Home

After sitting through hours of dry information fed to us by PowerPoint presentations and pie charts, it was a breath of fresh air when the guest speaker, Steve Simpson, bounded to the podium with an energy that had the whole room responding to him.
Deanne Howard
Cadden Crowe

I can only pen the too often used phrase that a light was turned on after hearing your presentation – which was fantastic both in content and delivery from yourself.
Steve Murakami
Bullivants NT

To say that I thoroughly enjoyed your presentation on Friday is and understatement. How wonderful to put a name to Corporate Culture with UGRs. I am sure that everyone who had the pleasure of listening to your very captivating and inspiring presentation will put their business to the UGRs test to see how they rate and make some changes to their organisational culture if necessary.
Fay Miller MLA
Member for Katherine

I speak for myself and my colleagues, who also attended the Institute of Customer Service Conference, when I say that your presentation was indeed one of the best. A cracking presentation: engaging, insightful, inspirational, thought-provoking,
Carmen Lester
CIBA Vision UK

Steve Simpson’s contribution to the Institute of Customer Service Conference was first-class: a stimulating, persuasive, convincing and valuably provocative overview of the unwritten ground rules which actually underpin the reality of corporate life.
Dr. Ted Johns
Chairman, Institute of Customer Service

I do not hesitate to state that your presentation was the best out of the 9 I had the opportunity to listen to at this year’s CIPD conference. The passion with which you communicated your material was contagious.
Michael Mifsud
Expekt.com Ltd, Malta

We had Steve speak on cultural change in London and he went down an absolute storm. People LOVED him and I very much enjoyed working with him…he was very professional, conscientious and amiable.
Anita Cox
Conference Developer, CPID, UK

Steve Simpson is one of those rare presenters who is able to convey a powerful message simply. In an engaging and entertaining presentation, he was able to clearly explain the importance of ‘Unwritten Ground Rules’
Karen Foster
DirectorO2 Media

How refreshing to have a conference presentation that was not only engaging and entertaining but which provided immediate, tangible actions that can be applied in any organisation including at Board level to address issues of culture and hidden behaviours.
Frank O’Connor
DirectorVarious NFP Boards

Steve is a breath of fresh air as a presenter. He captivated and engaged the whole group at the recent Victorian Health Association Governance Conference in Melbourne. His approach to talking about and approaching the unwritten ground rules (UGRs) in organisations was both refreshing and genuine.
Veronica Jamison
Chief Executive Officer Bass Coast Health

You are a legend. Like a fine wine you are getting better with age though I did not think that was possible. You know I have now heard your UGRs presentation on a number of occasions but I never walk away without feeling more invigorated and determined to make sure I do better within my team and organisation.
Vince Aisthorpe
Chairman, Queensland Supply Chain and Logistics Conference

Thank you for an inspiring and informative session both on Thursday and Friday. You presented in a manner that was humorous while still getting your message across to delegates. That is difficult to achieve with an audience that attends 3-4 big conferences a year and are used to seeing great speakers in action.
Viola Jacobs
Local Government Managers Australia (WA)

At this year’s HDI Conference in Las Vegas, I had the opportunity to attend Steve Simpson’s presentation on UGRs. His presentation was a highlight of the conference. Steve’s sense of humour, credibility, and subject matter gave me pages of notes to use in my own consulting and training.
Jeff Selby
Kuni BMW-Cadillac-Saab, Oregon USA

Listening to Steve and observing the audience interaction at the recent Australian Institute of Banking and Finance breakfast in Melbourne was truly inspiring. It comes as no surprise that Steve is highly sought around the globe as a speaker.
Ross Holcombe
Global Foreign Exchange, ANZ Investment Bank

What an inspiration! I am already preparing a presentation for my Management Team to introduce them to some of your ideas with serious revolution in mind.
Cathy Carr
Draeger Safety Pacific

I had the great pleasure of attending one of Steve’s presentations at the European Customer Management Conference in London – I am so pleased that I chose his session. The UGRs concept has given me the key I have been searching for.
Karen E Berry
Halifax Bank of Scotland

I’ve seen a lot of presenters at a lot of conferences – but few with the skills, the humour and the engaging cheek of Steve Simpson.
Phillip Adams, AO
Broadcaster, writer and film-maker